Privacy Policy

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: First name, last name, email address, phone number, and zip code that you voluntarily provide through our survey forms.
• Timeshare Information: Details about your timeshare including resort name, maintenance fees, mortgage status, and other relevant details.
• Technical Information: IP address, browser type, device information, and cookies for site functionality and analytics.
• Marketing Data: UTM parameters, ad click identifiers, and campaign data to measure advertising effectiveness.

2. How We Use Your Information

• To process your consultation request and connect you with a timeshare exit specialist.
• To send appointment and service messages by email after you give us your email address, to call you after you check the call-consent box, and to send SMS or RCS messages only after you check the separate text-message box.
• To improve our services and website experience.
• To measure the effectiveness of our advertising campaigns.
• To prevent fraud and protect against bot submissions.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Affiliated Attorneys: To facilitate your timeshare cancellation process.
• Service Providers: Including CRM platforms, analytics providers, and communication services that help us operate our business.
• Advertising Platforms: We share hashed (anonymized) data with platforms like Google Ads and Facebook for conversion measurement.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories — IP, browser type, and similar technical data — exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Phone Calls and Text Messages

Call consent and text-message consent are collected separately.

Checking the call-consent box is required to book a consultation online. That check is your consent for Meridian Exit Group to call you at the phone number you provide by live, autodialed, prerecorded, and artificial/AI voice calls about your consultation. You may submit the eligibility survey with your email only. You may call (307) 441-3116 instead of booking online.

Checking the separate SMS and RCS box is optional. That check is your consent to receive recurring SMS and RCS messages about your timeshare cancellation inquiry, appointment reminders, and related service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts. Reply HELP for help. Text-message consent is not required to submit a form, book a consultation, or receive services.

You are not liable for failing to opt out if your mobile phone number changes.

5. Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and advertising measurement. These cookies start when you visit. Continuing to use the site means you accept them. See our Cookie Policy for full details.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time (reply STOP to any SMS).
• Stop using the site if you do not agree to analytics and marketing cookies.
• Withdraw consent for data processing.
• Request a copy of the data we hold about you.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission, secure database storage, and bot protection systems.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at connect@meridianexitgroup.com or call (307) 441-3116.