Privacy Policy

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: First name, last name, email address, phone number, and zip code that you voluntarily provide through our survey forms.
• Timeshare Information: Details about your timeshare including resort name, maintenance fees, mortgage status, and other relevant details.
• Technical Information: IP address, browser type, device information, and cookies for site functionality and analytics.
• Marketing Data: UTM parameters, ad click identifiers, and campaign data to measure advertising effectiveness.

2. How We Use Your Information

• To process your consultation request and connect you with a timeshare exit specialist.
• To send you confirmation messages via email or SMS (with your explicit consent).
• To improve our services and website experience.
• To measure the effectiveness of our advertising campaigns.
• To prevent fraud and protect against bot submissions.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Affiliated Attorneys: To facilitate your timeshare cancellation process.
• Service Providers: Including CRM platforms, analytics providers, and communication services that help us operate our business.
• Advertising Platforms: We share hashed (anonymized) data with platforms like Facebook for conversion measurement.

4. Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and advertising measurement. You can manage your cookie preferences through the consent banner on our site. See our Cookie Policy for full details.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time (reply STOP to any SMS).
• Withdraw consent for data processing.
• Request a copy of the data we hold about you.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission, secure database storage, and bot protection systems.

7. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at meridianexitgroup.com.